Legal
Privacy Policy
Creddio ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you use our website and services.
1. Information We Collect
When you submit a request through our platform, we collect:
- Your name, phone number, and email address
- Your city, state, and the car model you are interested in
- Your budget range, purchase timeline, and exchange/trade-in preference
- Device and browser information collected automatically via standard web logs
2. How We Use Your Information
We use the information you provide to:
- Contact authorised dealers on your behalf and collect competing offers
- Call or message you with the best available deal
- Improve our platform and services
- Send transactional communications related to your request
We do not use your information for unsolicited marketing without your consent.
3. How We Share Your Information
Your phone number and contact details are shared with only one dealer — the winning dealer — and only after you have reviewed the offer and given your explicit approval. We do not share your contact details with multiple dealers or any third party for marketing purposes.
We may share anonymised, aggregated data (e.g. popular car models in a city) that does not identify you personally.
4. Data Storage
Your data is stored securely using industry-standard cloud services. We retain lead data for up to 12 months for service improvement purposes. You may request deletion at any time by emailing us.
5. Your Rights
Under applicable Indian law (Information Technology Act, 2000 and IT Rules, 2011), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for us to contact you
To exercise any of these rights, email us at creddio.co@gmail.com.
6. Cookies
Our website uses minimal cookies required for basic site functionality. We do not use advertising or tracking cookies. We do not share cookie data with third parties.
7. Third-Party Services
We use the following third-party services to operate our platform:
- Google Sheets / Google Apps Script — for secure lead data storage
- Supabase — for car catalogue data
- Netlify — for website hosting
- Cloudinary — for image hosting
Each of these providers maintains their own privacy policies and security practices.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
creddio.co@gmail.com
India